Operational roles cover various titles such as Operations Executive / Assistant, Supply & Logistics Executive and Operation Manager. Operational roles involve working with managers and other staff members to ensure that administrative tasks are completed and that the business functions efficiently. Going on to implement the right processes and practices across the organisation, you’ll find yourself formulating strategy, improving performance, procuring material and resources and securing compliance.

Depending on the industry, Operational roles can find you making phone calls, providing customer support, completing paperwork, organising the storage and distribution of goods, ensuring the right products are delivered to the right location on time and at a good cost. You may also be involved in transportation, stock control, warehousing and monitoring the flow of goods.

Some relevant skills for an administration role would include:

• Logical thinking and problem solving
• Compliance
• Attention to detail
• Data handling and analysis
• Strategising